Help Desk (CSC)

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Career Studies Certificate
Code: 221-299-09

Purpose: The Career Studies Certificate in Help Desk is designed to provide the expertise needed for an entry-level job in computer support. Graduates will have the necessary skills to setup and troubleshoot basic computer software and hardware. This program of study also provided students with the proficiency to proceed to the next level of education, the Career Studies Certificate in Network Support.

Occupational Objective: This certificate will prepare graduates to function in public, private, and government organizations supporting computers as a help desk technician. The certificate will also help prepare graduates for the CompTIA A+ certification exam.

Required Courses

SDV 100 - College Success Skills Credits: 1
MTH 131 - Technical Mathematics Credits: 3
CSC 221 - Introduction to Problem Solving and Programming Credits: 3
ITN 106 - Microcomputer Operating Systems Credits: 3
ITN 107 - Personal Computer Hardware and Troubleshooting Credits: 3
ITE 182 - User Support/Help Desk Principles Credits: 3
ITP 150 - Python Programming Credits: 3
ITE 215 - Advanced Computer Applications and Integration Credits: 4

Help Desk (CSC)

Career Studies Certificate Code: 221-299-09

Required Courses

Total minimum credits: 23

Career Studies Certificate
Code: 221-299-09