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Catalog: PVCC 2022-2023 College Catalog
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Help Desk (CSC)
Career Studies Certificate
Code: 221-299-09
Purpose: The Career Studies Certificate in Help Desk is designed to provide the expertise needed for an entry-level job in computer support. Graduates will have the necessary skills to setup and troubleshoot basic computer software and hardware. This program of study also provided students with the proficiency to proceed to the next level of education, the Career Studies Certificate in Network Support.
Occupational Objective: This certificate will prepare graduates to function in public, private, and government organizations supporting computers as a help desk technician. The certificate will also help prepare graduates for the CompTIA A+ certification exam.
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Required Courses |
| Course Name | Credits | Term Taken | Grade |
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| SDV 100 - College Success Skills | Credits: 1 | | |
| CSC 110 - Principles of Computer Science | Credits: 3 | | |
| ETR 149 - PC Repair | Credits: 3 | | |
| ITN 106 - Microcomputer Operating Systems | Credits: 3 | | |
| ITE 182 - User Support/Help Desk Principles | Credits: 3 | | |
| ITP 150 - Python Programming | Credits: 3 | | |
| ITE 215 - Advanced Computer Applications and Integration | Credits: 4 | | |
| MTH 131 - Technical Mathematics | Credits: 3 | | |
Total minimum credits: 23 |